Sierra has launched Compliance Console to provide compliance control for long-duration AI agents.

Sierra has launched Compliance Console, integrated into the Horizon platform. It helps enterprises regulate AI agent outbound calling behavior across channels and regions. The console supports configuring disclosure information, contact time windows (defaulting to 8 AM to 9 PM in most regions), holiday blocking, call frequency limits, and opt-out handling. It also displays outbound call and message counts that were allowed, delayed, blocked, or pending review via the Insights dashboard.