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Hugging Face Blog · Published October 20, 2026 at 23:19

Hugging Face AI Open Source Blog: ALTK-Evolve – How learned memory tops the τ²-bench leaderboard on customer service tasks without a frontier model

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ALTK-Evolve learns and applies a playbook using GPT-4.1, outperforming the retail entries on τ²-bench, a customer service agent benchmark—without updating model weights.

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