AI Shopping Match Accuracy Only 16%, Shanghai Consumer Council Calls for Action from E-commerce Platforms"Algorithms for Good"
Shanghai Consumer Council released the 618 online shopping experience report, showing that consumers are dissatisfied with platform algorithm recommendations, with only 24.21% believing they highly match needs. Willingness to use AI-assisted shopping features is high, but precision is severely insufficient, with only 16.06% of users considering the match precise. The report calls for platform algorithms to be 'for good', with consumer experience as the core. #618 online shopping #AI shopping
Return to original text
A short introduction is retained here; the full text from the source website is not reposted. For specific wording and subsequent updates, please refer to the original article.
Open the original article on ITHome