Ford regains JD Power new car quality No.1, reflects on over-reliance on AI and rehires 350 veteran engineers
Ford regains JD Power new car quality study mainstream brand No.1 after 16 years, but senior management rarely admitted that in the past few years, excessive blind faith in AI and automation led to declining product quality, and had to rehire hundreds of veteran engineers to 'fill the holes'. The company is shifting from passive repair to active prevention, and letting the experience of senior engineers become the 'teacher' of AI. #AutoIndustry# #AIApplicationReflection#
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